Subaru Head Gasket, Will Subaru Pay For Repair?

Have you been a victim of this?

Many Subaru owners have been faced with the dreaded head gasket failure on their Subaru. At that place has been much give-and-take about what the trouble is, why it happened etc. I would like to discuss another subject that doesn't come up often.

Is there any way Subaru volition pay for my head gasket repair and how do I get them to do it?

Let's kickoff out with a few basics and work from there. When you commencement purchase your Subaru it comes with a factory backed warranty. A 3 twelvemonth/36,000 mile bumper to bumper and a 5 year sixty,000 mile powertrain warranty is standard. If y'all have head gasket failure inside that time you lot are one of the lucky ones. Once that warranty expires you lot're on your own.

Now I would like to share some of my experiences on how Subaru owners whose warranty expired did their homework and were fortunate enough to have Subaru pay for the repair.

For the most office I've  found that dealing with Subaru of America is a pleasant experience. They are very directly forrard reasonable people that want you to be happy with their Subaru. Unfortunately they have to draw a line somewhere or Subaru would have limitless requests of persons wanting their Subarus repaired way exterior of warranty.

In the sometime days of the automotive industry, we wouldn't think twice if a automobile had a major mechanical failure at 60,000 miles or more. At 100,000 nosotros idea it was a major milestone and were fix to trade it in on the side by side car before it broke down.

With advancements in engineering and higher quality command, we're seeing Subarus and many other makes go well over 300,000 without any major failures every bit long as a person has kept upward on their maintenance.

Now that  our expectations take been raised on how long a motorcar should last, nosotros're thrown a bit of a curve brawl when our head gaskets fail before we retrieve they should. Especially if one has been meticulous about their maintenance.

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If you happen to be a victim of declining head gaskets on your Subaru there are some things that some of our customers have shared with us that were helpful in getting Subaru to pay for the repair even though the cars were technically out of the warranty period.

one. Cheque with the dealer for whatever outstanding campaigns or recalls.

A uncomplicated telephone call to any Subaru service department with your VIN # will reveal if at that place are any outstanding recalls or campaigns relating to your head gaskets. There was a campaign ( WWP-99 ) in which Subaru added a coolant condiment and would then provide a 8 year 100,000 mile warranty for external head gasket coolant leakage.  Well-nigh of those cars are now beyond the limits of the campaign merely it never hurts to check.

2. Keep your Subaru maintained and relieve every receipt.

Even under the mill warranty,  Subaru tin can deny a claim if they believe lack of maintenance contributed to the trouble.  It's within your rights to have your maintenance washed anywhere you like so don't let them utilize that as a reason, just y'all must exist able to provide them with documentation that you lot accept met their minimum maintenance requirements as defined in the warranty transmission that came with your Subaru.

3. Put together a history of all the Subarus that you and your family unit may have purchased over the years.

This may be very good leverage to evidence them that you lot are a very loyal client. It may even aid on a local level with a Subaru dealer you've purchased your car through.

4. Telephone call 1-800-SUBARU3

This is the customer service hotline to begin your effort to get help from Subaru. One time yous've done all of the above, call Subaru and explicate your situation. They will likely refer you to a local Subaru dealer to confirm the issue earlier discussing things farther. They will also likely exist in close contact with that dealer.Yous may even want to ask for an engagement with the regional Subaru rep. for that dealer. It may make sense for him/her to be present when your car is beingness looked at.

From there things tin go in many dissimilar directions. Here'due south a few examples I've heard of.

A client schedules their appointment with the dealer. The dealer confirms the result and so relays the info to Subaru. From there a decision is made whether or non Subaru the dealer volition participate in the repair.

Whether they offer to help volition commonly be related to all of the in a higher place items I discussed. Once it's been decided you'll either be told no, or they will offer to set up the motorcar. The level of participation can vary .  In some cases the whole repair volition be covered by Subaru. In other cases Subaru may say no simply the dealer decides to employ some of their own discretionary good will fund to help you out. Most dealerships accept a fund ready aside merely for this kind of situation. Yous may be offered some kind of partial aid also. An example may be either a discounted price or a separate betwixt you and the dealer.

Keep in mind that if they practise opt to help, they volition merely repair the very minimum that is necessary. If merely one head gasket is failing they will only repair one. If that is the example you might ask how much it would exist to add in the 2d head gasket and timing belt since things volition be partially apart anyway and the second gasket may neglect in the futurity.

Smart Service will always be there to repair Subaru head gaskets and we even carry a gasket that nosotros believe is Superior to what Subaru has to offer. If that time comes give us a call and we'll take good intendance of yous but if there's a chance that you lot can get it done and paid for by Subaru it's worth a little effort.

Based on our client reports, Subaru is choosing to opt out of helping in well-nigh cases but I am writing this because there accept been a few that really did get assistance from Subaru. The data higher up is what helped them sway Subaru into partcipating.

If you lot were  successful for you in getting aid from Subaru in an out of warranty situation, please share it with us. We'll pass it on.

Cheers,

Mike Corbin

Subaru Head Gasket, Will Subaru Pay For Repair?,

Source: https://www.smart-service.com/blog/subaru-warranty/subaru-head-gasket-will-subaru-pay-for-repair/

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